This Privacy Policy governs the manner in which Red-Snake Technology collects, uses, maintains, and discloses information collected from users (hereinafter referred to as the “User”) of the https://redsnaketechnology.com/ website (“Site”). This privacy policy applies to the Site (Red-Snake Technology) and all products and services offered by Red-Snake Technology. This policy is in compliance with applicable United States privacy laws and regulations.

What data we collect

We may collect the following information:

• Name;
• Surname;
• Job title;
• Contact information including email address;
• Demographic information, such as country, preferences, and interests;
• Other information relevant to customer surveys.

What we do with the data we collect

Red-Snake Technology may collect and use Users’ personal information for the following purposes:

• To improve customer service: Information you provide helps us to respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We may use the feedback you provide us with to improve our products and services.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey, or other Site feature: We send Users the information they agreed to receive about the topics we think will be of interest to them.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to provide personally identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system, the Internet service providers utilized, and similar information.

Web browser cookies

Our Site uses “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A user may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices, as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Managing your personal information

Every User can restrict the collection or use of personal data:

• A user can require details of personal data, which we hold about them, under the General Data Protection Regulations. If you would like a copy of the information held on you, please contact us.
• If you have agreed to us using your personal data for direct marketing and analytical purposes, you may change your mind at any time and request Red-Snake Technology to erase that data or cease processing it by writing to or emailing. The data will be removed within 30 days.
• We will not disclose, sell or distribute your personal information to any other third parties unless we have your permission or are required by law to do so.
• If you think that any information we are collecting on you is incorrect or incomplete, please contact us as soon as possible. We will immediately correct any information at your request.
• If you believe that Red-Snake Technology is not processing your Personal Data in accordance with the requirements set out herein or applicable United States data protection laws, you can at any time lodge a complaint with the data protection authority of the United States.

Third-party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including those which have a link to our Site, is subject to that platform’s own terms and policies.

Changes to this privacy policy

Red-Snake Technology has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us using the form or by email.

This document was last updated on January 25, 2023