Industry · E-commerce

Support and lead capture for online stores

Repeat questions about shipping windows, returns, and order status compete with real sales conversations.

Online store FAQ, shipping, and order help for DTC brands.

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How HireLatch helps e-commerce teams

  • Deflect common shipping / policy FAQ with on-brand answers
  • Capture email and order context when the bot should hand off
  • Keep brand voice consistent across storefront and chat
  • Use Pro webhooks for DIY CRM or helpdesk wiring

Pricing that matches local service

Starter $35 · Growth $79 · Pro $149 per month. 30-day trial on every self-serve plan. Optional setup packages if you want us to install and load FAQ for you.

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